Estonia e-Resident's Digital ID Card Collection Centre in Japan
e-Resident's Digital ID Card e-Resident's Digital ID Card in Japan Japan, Singapore, South Africa, Thailand, Brazil

Frequently Asked Questions

Once you are granted by Police and Border Guard Board of the Republic of Estonia (PBGB), they will print your digi-ID card dispatch it to the centre if you chose the centre as a pick up location. The centre will send an email notification to you once the digi-ID card arrives at the centre. The centre will collect biometric data and issue the digi-ID card on behalf of PBGB.

Scheduling an appointment is mandatory, so please visit schedule an appointment page to book a convienient appointment slot. You will receive a confirmation for the appointment schedule over your provided email address.

Please remember to bring your travel document (passport) for verification of your identity when you visit the centre.

The digi-ID card will be kept for a period of 6 months(Annex 1 p 4.2) If the e-resident doesn’t respond in 4 months to the email notification for the collection sent by the e-Resident's Digital ID Card, the card can be sent back to the Estonian Police and Border Guard Board (PBGB).

To collect the digi-ID card, you must come to the centre in person.

Passport or any other travel documents (The list of acceptable travel documents is available at

Note: ID cards and documents (e.g. Residence card/certificate, Driver’s license, Family relation certificate, etc.) are not acceptable for collection of the digi-ID card. If you are unsure whether your travel document is applicable, please get in touch with us.

Please visit the e-Resident's Digital ID Card website to find information about how to start using the digi-ID card and other useful information.